Customers

Proof in performance, not course completion.

The world's leading service-first brands trust Atiom to prepare their frontline — from global hotel groups to facility services. They didn't need another tool that tracks who finished a module. They needed to know the brand promise shows up on every shift.

Accor IHG Hotels & Resorts Minor Hotels Compass Group
The reach

One platform, behind the frontline of the world's best-known brands

80,000
frontline professionals using Atiom today
Atiom, stated impact
2.5×
increase in loyalty sign-ups
Atiom, stated impact
90%
employee NPS across active teams
Atiom, stated impact

Who uses Atiom?

Atiom is used by leading service-first brands — global hotel groups including IHG, Accor, Minor Hotels and Ennismore, and facilities-management leader Compass Group — to prepare their frontline teams and turn brand standards into daily performance across every site and region.

Outcomes with names and faces

What changed when leading groups put Atiom into practice

Two deep dives — read the Accor story and the Compass story.

Hotel reception team welcoming a guest at check-in
Loyalty enrolment
2×
81% at Atiom properties vs 41% without (Pacific region).
Accor × Atiom · published case study
Hotel manager walking a guest-room corridor on a standards check
Consistency
"The daily habits mean our standards are consistent across the whole property."
Anil Pathak · Regional Director of Operations, SEA & Korea — IHG
Uniformed frontline team member arriving on shift in a corporate lobby
Brand standards
"The launch of Atiom in our hotels has been a key enabler in reinforcing our brand standards."
Craig Cochrane · Chief People Officer — Minor Hotels
Hotel lobby with a frontline team welcoming arriving guests
Featured customer story

Loyalty enrolment doubled across the Pacific

A four-week launch across Southeast Asia, expanded to 40+ brands and 1,000+ hotels across APAC and MEA — turning a brand standard into a daily habit on every front desk.

81%
enrolment at Atiom properties
vs 41% without Atiom
Accor × Atiom · loyalty enrolment rate, Pacific region (published case study)
"Atiom's platform has been a game changer for Accor — driving positive behaviours and increasing loyalty enrolment."
Kerry H. · Chief Commercial Officer — Accor
Read the Accor story
A Compass Group catering team preparing to a safety standard in a commercial kitchen
Featured customer story · Beyond hotels

Frontline safety, from policy to same-shift execution

In facilities management, Compass Group Singapore turned safety standards into a daily habit across 70+ business units — proof that the gap exists, and closes, well beyond hospitality.

50%
fewer lost-time injuries
year on year, across 70+ business units
Compass Group Singapore × Atiom · 2022 programme data
Read the Compass story
The brands that run on Atiom

Standards held to, property by property

From global groups like IHG, Accor, Minor Hotels, Ennismore and Compass Group to the brands they run, day to day.

InterContinental Hotels & Resorts
Sofitel
Raffles
Holiday Inn
Crowne Plaza
Fairmont
Pullman
Novotel
Mövenpick
Swissôtel
NH Hotels
Grand Mercure
Ibis
Anantara
Ennismore
As featured in
The Straits Times
PhocusWire
e27
MSN
Travel Daily Media
See it on your floor

See what changes at brands like yours.

Book a 30-minute walkthrough tailored to your operation. We'll show you how leading service-first brands prepare their frontline and turn brand standards into daily performance, across every site.

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