Frontline safety, from policy to same-shift execution.
Compass Group Singapore needed safety standards to stop living in documents and start showing up on the floor — across 70+ business units, from banking and technology to pharmaceutical and luxury-hospitality sites. This is what Atiom helped them prove, beyond hospitality.
50%
fewer lost-time injuries, year on year Compass Group Singapore · 2022 programme
70+
business units on Atiom Compass Group Singapore · 2022 programme
The challenge
In facilities management, a safety lapse is a business risk.
Compass Group Singapore runs catering and support services inside other companies' sites — banking, technology, pharmaceutical, luxury hospitality. Safety standards are non-negotiable, and a lapse is felt by the client, not just the team.
But the standards lived in policy documents and briefings. Getting them to land — the same way, on every shift, across 70+ business units and 600+ frontline staff — was the gap.
The approach
Turn the safety standard into something teams actually use.
Atiom combined structured audits, anonymous spot checks, and real-time alerts that frontline staff raise from their phones — with daily reinforcement that keeps the standard fresh. Six moves, working as one loop:
See risks early
Spot hazards before they become incidents — surfaced from the floor, not discovered after the fact.
Standards teams use
Turn brand and safety standards into short, practised habits, not documents nobody opens.
Reach the right people
Send the right protocol to the right team and site — not a blast to the whole company.
Deploy everywhere at once
Push a policy across all sites in one move, so the standard changes the same day for everyone.
Build intuitive habits
Daily reinforcement makes the safe action the automatic one — knowledge becomes behaviour.
Close the loop with proof
Audit-triggered corrective actions, tracked to completion — proof rather than assumption.
The results
Safety became a daily habit — and the numbers moved.
50%
year-on-year reduction in lost-time injuries, across 70+ business units
Compass Group Singapore × Atiom · 2022 programme data
93%
increase in ESG competency
Compass Group Singapore · 2022 programme data
30%
growth in HSE competency, month on month
Compass Group Singapore · 2022 programme data
600+
frontline staff active across 70+ business units
Compass Group Singapore · 2022 programme data
Policy deployment went from weeks to same-shift execution. At its peak, around two-thirds of frontline staff were logging in five to seven times a week — for under four minutes a day. Compass Group Singapore · 2022 programme data.
Why it matters
The gap exists beyond hospitality.
Hospitality is where Atiom has the deepest expertise. But the problem it solves — the distance between a standard written down and a standard delivered at the front line — is the same in facilities management, and in any service-first industry where a person delivers the brand in person.
Compass proved it: the same loop that lifts loyalty enrolment in a hotel lobby keeps a kitchen team safe on shift.
See it on your floor
See it on your operation.
Book a 30-minute walkthrough and we'll map Atiom to your sites, your standards, and the outcomes you're accountable for — hospitality or not.
Thanks — that's on its way.
We've got your request and one of our team will be in touch within one business day. If anything changes, write to hello@atiom.app.
